Terms of Service

Welcome to Etisal. These Terms of Service ("Terms") govern your use of our services. Please read them carefully.

1. Acceptance of Terms

By accessing or using Etisal's services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not use our services.

2. Description of Services

Etisal provides telecommunications services including but not limited to mobile phone services, internet connectivity, and enterprise solutions. Our services are subject to change and may be modified at our discretion.

3. User Responsibilities

  • You must provide accurate and complete information when registering for our services.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree to use our services in compliance with all applicable laws and regulations.

4. Service Plans and Billing

Our service plans and tariffs are subject to change. We will notify you of any changes to your plan. You are responsible for paying all fees associated with your chosen plan in a timely manner.

5. Network Usage and Fair Use Policy

To ensure the best possible experience for all customers, Etisal implements a fair use policy. Excessive use that impacts network performance may result in temporary speed reductions or service limitations.

6. Privacy and Data Protection

We are committed to protecting your privacy. Our use and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Limitation of Liability

Etisal shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

8. Termination

We may terminate or suspend your account and bar access to our services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Etisal Customer Service
123 Telecom Street, Digital City
Phone: +971 2 345 6789
Email: [email protected]

Last updated: May 15, 2024