Privacy Policy
At Etisal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services or interact with our website.
1. Information We Collect
We may collect the following types of information:
- Personal information (e.g., name, address, phone number, email)
- Account information (e.g., username, password)
- Usage data (e.g., call records, data usage, browsing history)
- Payment information (e.g., credit card details, billing address)
- Device information (e.g., device type, operating system, unique device identifiers)
2. How We Use Your Information
We use your information to:
- Provide and improve our telecommunications services
- Process payments and manage your account
- Communicate with you about our services, promotions, and updates
- Analyze usage patterns to enhance our network performance
- Comply with legal obligations and enforce our terms of service
3. Data Sharing and Disclosure
We may share your information with:
- Service providers and partners who assist us in delivering our services
- Other telecommunications companies for interconnection purposes
- Law enforcement agencies when required by law
- Third parties in the event of a merger, acquisition, or business transfer
4. Data Security
Etisal employs industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, and secure data storage practices.
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Opt-out of marketing communications
- Request deletion of your data (subject to legal and operational requirements)
- Object to the processing of your personal information
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:
Etisal Privacy Office
123 Telecom Street
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 4 123 4567
Last updated: May 15, 2024